Joint solution delivers lower cost per resolution and increased customer satisfaction June 30, 2021/Clickatell Clickatell (www.Clickatell.com), the leader in mobile communications and chat commerce, today announced the launch of its Chat Desk and Chat Flow solutions delivering a superior customer experience through chat. Clickatell combines the power of Chat Desk, […]
Money Market
Ecobank Group named 2021 African SME Bank of the Year
June 30, 2021/Ecobank The Pan-African banking group, the Ecobank Group, is the African Banker’s 2021 African SME Bank of the Year. Ecobank beat a host of other banks in the African Banker Awards 2021 to take home the SME Award in a 2020 tumultuous year characterised by the Covid-19 pandemic […]
CR2 Market Insight: African Banking and Payments Trends
A quick snapshot of banking and payment trends in Africa offers encouraging news for banks on the continent and opportunities for growth June 30, 2021/CR2 CR2 (www.CR2.com): Across Africa, all banking and payment channels are showing positive growth – from ATM usage through to mobile wallets. The key challenge for […]
