Culled—Proshare July 16, 2019/FDC Contrary to expectations, the headline inflation for the month of June declined more than anticipated by 0.18% to 11.22%, reversing the rising trend that commenced in Q2. Just like headline inflation, all other subindices declined. The deceleration in the inflation numbers is partly due to a […]
OPINION/EDITORIAL
Artificial Intelligence, Humans in Customer Experience – not an Either/or Situation
July 16, 2019/Genesys By Merijn te Booij, chief marketing officer (CMO) at Genesys AI is by far the biggest hype I have seen in my career, and for good reason. It could revolutionise customer experience at a time when experience and service are the final frontier in differentiation. In the […]
June Inflation: Base Effect Underpins Tapered Inflation
July 16, 2019/Cordros Report After two consecutive months of upticks in inflation, the June Consumer Price Index (CPI) reading as released by the National Bureau of Statistics (NBS), shows that year-on-year headline inflation tapered by 18 bps to 11.22% (Cordros estimate: 11.12%), the lowest reading since July 2018. Dissecting the […]
