Updates

FirstBank Celebrates Customers On Customer Service Week

October 6, 2016/First Bank of Nigeria Ltd …Pledges improved service delivery First Bank of Nigeria Limited, Nigeria’s most valuable bank brand is felicitating with customers this Customer Service week and acknowledging their immense contributions to the Bank’s success. For over 120 years, the Bank has established itself as a brand […]

Best Western Continues Impressive Expansion into East Africa

October 6, 2016/Best Western Hotels & Resorts Best Western® Hotels & Resorts (BestWestern.com) adds another hotel to its East African portfolio. The newest addition is BW Premier Collection The Alba, located in Nairobi, Kenya.  Centrally located, with easy access to businesses, offices, banks, shopping and tourist attractions, it is the […]

Customer Service Week highlights the Importance of Customer Service for African businesses

Forrester has found that 39% of customers tell their friends and families about bad customer experience October 6, 2016/Deutsche Post DHL A recent survey by research and analysis information technology company, Forrester has found that 39% of customers tell their friends and families about bad customer experience. This means that […]