As part of its resolve to be the preferred bank for value creation, Enterprise Bank has completely retooled and upgraded its Information Technology (IT) system.

A statement from the bank at the weekend said that the thrust of the systems upgrade is to improve service delivery and make its customers exceedingly happy. It says: “we have upgraded our IT infrastructure to give us the necessary speed and flexibility to serve our customers faster and better.”

One of the key items in the retooling exercise is the replacement of the former e-mail system with the more robust and resilient Microsoft Exchange, which has significantly improved internal and external communications as well as staff productivity.

As a corollary to the improved communication process, a credit risk management system solution, Enterprise CRIM, has been developed and equally, successfully, implemented, ensuring an improvement of the credit approval process’ turn-around-time.

There has also been a thorough revamp of the bank’s data centre and an extension to conform to industry standards as well as provide the right environment to protect our IT investments. In addition, the old servers in the system have been replaced by much more modern IBM Power 7 servers while the bank migrated to a higher and more robust version of Finacle in order to boost operations across the branch network and achieve optimal performance of the core banking application.

Enterprise Bank has also launched a new website from where, apart from product information, the bank will continue to feed stakeholders with developments in the emerging financial institution. To deepen its platform for the cashlite initiative, Enterprise Bank has increased its Automated Teller Machines (ATMs) deployment by about 100 per cent, making it possible for its customers and members of the public to draw cash practically from all its branches nationwide.

Added to its newly revamped internet banking solution and an equally vastly increased Point-Of-Sale (POS) network, the emerging bank is very much on its way to creating value for its various stakeholders.

Olusola Longe-Okenimkpe Head, Corporate Communications