Author: InvestAdvocate

ZENITH most customer focused bank in Nigeria – KPMG

An International Management Consulting firm, KPMG has named Zenith Bank Plc the Most Customer-Focused Bank in Nigeria. In a declaration in its 2013 Banking Industry Customer Satisfaction Survey (BICSS) KPMG said Zenith Bank is best-in-class service delivery and ranked the top most in both the retail and corporate banking categories […]

Nigeria’s Banking Reform above the Curve

When the Central Bank of Nigeria (CBN) embarked on the banking reform under the extant Governor, Mallam Sanusi Lamido Sanusi, some stakeholders raised questions about the genuine and intuitive intentions of the reform agenda.  Suffice to note that this group of stakeholders had no fundamental understanding of the breadth and […]